Shipping Policy

Effective Date: October 2025

At Womanhatscentral, we are dedicated to ensuring your order arrives safely and on time. Whether you’re buying a classic hat or a trendy new design, we handle each order with care and efficiency.

Please review our shipping details below to understand how we process and deliver your orders.

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an email confirmation once your order has been shipped, along with a tracking number for your convenience.

If your order includes multiple items, they may be shipped in separate packages to ensure the fastest possible delivery.

2. Shipping Locations

We currently ship to the following regions:

  • Canada

  • United States

  • Selected International Destinations

If you’re unsure whether we ship to your area, please contact us at info@womanhatscentral.shop before placing your order.

3. Shipping Methods and Rates

We use reliable courier services such as Canada Post, UPS, or FedEx for all deliveries.
Shipping rates are automatically calculated at checkout based on your location and package weight.

Shipping TypeEstimated Delivery TimeCost
Standard Shipping (Canada)4–7 business daysCalculated at checkout
Express Shipping (Canada)2–4 business daysCalculated at checkout
U.S. Shipping5–10 business daysCalculated at checkout
International Shipping7–15 business daysCalculated at checkout

Delivery times are estimates and may vary due to courier delays, weather conditions, or customs procedures.

4. Tracking Your Order

Once your order has been shipped:

  • You will receive an email with tracking information.

  • You can track your shipment directly on the courier’s website.

  • Please allow 24–48 hours after shipping for the tracking number to become active.

5. Customs, Duties, and Taxes

For international orders, customs fees, import duties, and taxes may apply depending on your country’s regulations.

  • These fees are not included in the purchase price or shipping cost.

  • Customers are responsible for paying any applicable charges upon delivery.

  • Womanhatscentral is not responsible for delays caused by customs clearance.

6. Wrong Address or Undeliverable Packages

Please ensure your shipping address is accurate and complete at checkout.
If a package is returned to us due to an incorrect or incomplete address:

  • The customer will be responsible for reshipping costs.

  • Refunds (if applicable) will exclude the original shipping fees.

7. Delayed or Lost Shipments

If your order is delayed or lost in transit:

  • Please contact us at info@womanhatscentral.shop with your order number.

  • We will investigate the issue with the carrier and do our best to resolve it promptly.

  • Lost packages confirmed by the carrier will be replaced or refunded.

8. Damaged Items

If your package arrives damaged:

  • Do not discard the packaging or the product.

  • Contact us within 48 hours of receiving your order.

  • Send photos or videos showing the damage to info@womanhatscentral.shop.
    We will either replace the damaged item or issue a full refund based on your preference.

9. Order Cancellations

Orders can be canceled within 1 hour of purchase.
After that time, we may not be able to cancel as your order might already be processed or shipped.
To request a cancellation, please contact us immediately at info@womanhatscentral.shop.

10. International Shipping Policy

For customers outside Canada:

  • Delivery times vary depending on your location and customs processing.

  • You are responsible for any import duties, taxes, or additional charges.

  • We recommend checking your country’s import regulations before ordering.

11. Contact Us

For any shipping-related questions or assistance, please contact:

📧 info@womanhatscentral.shop
📞 450 888 8969
🏢 2340 Place Neptune, Brossard, QC J4Y 1R4